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Designing Better Libraries by steven j bell is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Archive for the tag "customers users “library labels”"

Reader. Patron. User. Member. Why Not Customer?

It’s perhaps one of the most asked questions among librarians. What do you call the people who use your library? Based on my own reading of the literature, our listservs and many conversations, “users” and “patrons” are the most used terms. My own preference is “community member”. I like it because I think of our […]