Designing Better Libraries logo

Main menu:

Recent Posts

Recent Comments

Search

Pages

Categories

Archives

Meta

Creative Commons License

Creative Commons License
Designing Better Libraries by steven j bell is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Archive for category User Experiences

Start Your UX Journey By Fixing What’s Broken

I try not to be a badvocate. When it comes to having a good user experience, I realize that any organization where I shop, dine or patronize can have a bad day. If as consumers we are generally enthusiastic about the quality of an experience over time, and we demonstrate that with our loyalty, we […]






Designing For a Happiness Experience

We make a few assumptions about what it means to have a good user experience. It should be memorable (or at least enable us to have what we think is a good memory). It should be unique and inspire loyalty. We’d also like our best experiences to leave us with a feeling of delight – […]






Is Anyone Emotionally Connected to a Library?

Why should librarians care about designing a unique, memorable and differentiated user experience for their library? I can think of a few reasons. We want the experience to go well. We want people to connect with something, be it a resource, space or person, that resolves their need with the least amount of friction. We […]






UX Librarians – More Than a Trend

Here is another profile of a User Experience Librarian. I first became acquainted with Debra Kolah, User Experience Librarian at Rice University, several years ago when she invited me to visit with her and colleagues at Rice University – just ahead of my visit to Texas to speak at the Texas Library Association Conference about […]






Your Library Is AWE-some

What do libraries have in common with fish markets? Most of the transactions, on the surface, are fairly mundane. Buy a fillet. Borrow a book. Ask if the library has a certain journal. Ask how to fry the catfish you just bought. Hardly the stuff of memorable experience. Yet somehow the Pike Place Fish Market […]