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  • Debra Kolah: Good to see you covering the topic! For me, with UX in my job title, it is a trinity of usability...
  • Mark Thompson: Usability is Bell Labs’ testing voice dialing. UX is Live Nation running rock tours. They seek...
  • Kathy Elliott: Great description! This is the topic for SLA-SD’s fall seminar Oct. 5 in San Diego – watch...
  • brian: Someone should do a panel at ACRL on this topic!
  • Peter Bromberg: Hey Steven, thanks for this post. I agree with you that it’s too simplistic to simply say...

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Design – It’s About Creating The Options That Do Not Exist

Since this is the break week for lots of us I thought I’d keep it light with a few quotes that I came across recently that got me thinking. I could have chosen a line from any of these quotes for the title of this post, but the one I did choose, from Roger Martin, [...]

Find Your Inner Creativity With Thinkertoys

It’s not too difficult to come across posts or comments to posts at other librarian blogs where there is a good deal of whining about the inadequacies of an LIS education. The number one complaint is something along the lines of “I didn’t learn anything.” Well, that’s unfortunate, but my reaction is “Were you listening [...]

The Latest “IN” Is Now Out

IN, otherwise known as Inside Innovation, is a regular supplement included with BusinessWeek. It is a good source for keeping up with recent trends in design and companies that use design thinking for competitive advantage. The November 2007 edition of IN is included in the November 26, 2007 issue of Businessweek, but it is also [...]

More Evidence That Design And Business Are Blending

I recall seeing a few BusinessWeek articles in the past about design education, but now BusinessWeek has rolled out a great special report  all about design schools, including a ranking of the world’s top design schools. It’s got articles about the schools, about the designers and about the companies that are incorporating more design thinking and [...]

Organizational Tension Between Innovation And Control

There is an inherent dualism within most organizations between the desire for innovative workers and the desire to control those same workers. Afterall, if everyone is off being innovative who’s going to be getting the work done? This seems to be a problem in the library world. I am reminded of a rant by David Lee King [...]