Librarians are educators. We may be instructing more formally in the classroom or less formally in our offices, at a service desk or somewhere on campus, but for most practicing librarians the work often revolves around creating learning experiences for others. The nature of the work presents us with opportunities to design learning activities, but [...]

The designers at IDEO will tell you that they have no real expertise for most of the projects on which they work. Rather, they emphasize that they are experts at the design process – the IDEO method of design thinking. And I know that IDEO has designed hundreds of different products across industries and helped [...]