This is a profession that promotes the idea of loving a library. If you need some evidence just visit ILoveLibraries.org. If you find it difficult to express love for a building, then you can shift your affections to your favorite librarian – over at I Love My Librarian. Anyone ever heard of an “I Love [...]

Perhaps the most basic premise for delivering a great library user experience is knowing what members of the user community want from the library, and being able to articulate their service expectations from the library. Then, using that knowledge, the librarian’s responsibility is to design an experience that delivers on those expectations and exceed them [...]