The DBL blog team wishes to thank everyone who has visited the blog, and we appreciate the supportive and positive comments received so far. It sounds like we’ve set some high expectations and we’ll do our best to meet them. And thanks to all you bloggers who posted about DBL to help spread the word […]

Since becoming the Undergraduate Services Librarian at Virginia Commonwealth University, I’ve been fascinated by anything and everything service-related - developing and implementing services, evaluating them, promoting them - you name it. As a new professional, I had (and still have) lots of questions about how to provide our undergraduates with the best services possible. […]

Into the already crowded landscape of library-related blogs we introduce something new. A commonality among library blogs is a tendency to point to the weaknesses and faults of our profession and how it inadequately delivers services. Customer service – it’s terrible. Competiveness – we don’t understand the concept. Technology – we must better understand our users needs. Search – […]