Designing Better Libraries logo

Main menu:

Recent Comments

  • StevenB: The challenge of which you speak is, I expect, a challenge beyond what might be accomplished with a change...
  • Richard: It’s more worrying to me that there are professors at all our institutions who are teaching students...
  • Garrett: An exquisitely framed approach to a common problem. Brilliant. As opposed to “you can do this”...
  • StevenB: Perhaps some do. I know of faculty who worked in shared offices who were productive researchers and got...
  • Susan Ariew: If you want academic librarians to do research and publish, you need to give them their own spaces to do...

Recent Trackbacks

Blogroll

Search

Pages

Categories

Archives

Meta

Archive for category Experience Design

Who Is Your Library’s Chief Customer Officer?

Chief “anything” officers are rarely found in libraries of any type, but the concept of a single administrator who takes responsibility for the end-to-end implementation or responsibility for some part of the operation has found a home in some library organizations. Perhaps the most common one is the Chief Technology Officer. One “Chief” position that [...]

Getting Community Members Beyond The Level One Library Experience

Among the more recognized and often repeated findings emerging from Ithaka S & R’s faculty research studies, including the recent 2012 report, is the revelation that faculty primarily perceive the academic library as their purchasing agent. When given a list of choices for identifying how important the library is to them, faculty have consistently, since [...]

What Goes Into A Great User Experience

In the past I’ve contemplated on the outcomes of a total user experience for libraries – and have identified what that experience of totality would be like: memorable; unique; create loyalty, etc But when I talk with others about the library UX the conversation often turns to questions about what are the qualities of a [...]

McDonald’s, Good Ideas and Experience Design – Recommended Reads

Unfortunately I have less time right now than I’d like to write at greater length about each of these three items I’ve recently read. I think each is worth taking the time to read so I’m recommending them here with just a few quick thoughts. It’s “Masters of Design” special issue time again over at [...]