Among the more recognized and often repeated findings emerging from Ithaka S & R’s faculty research studies, including the recent 2012 report, is the revelation that faculty primarily perceive the academic library as their purchasing agent. When given a list of choices for identifying how important the library is to them, faculty have consistently, since [...]

In the past I’ve contemplated on the outcomes of a total user experience for libraries – and have identified what that experience of totality would be like: memorable; unique; create loyalty, etc But when I talk with others about the library UX the conversation often turns to questions about what are the qualities of a [...]

Unfortunately I have less time right now than I’d like to write at greater length about each of these three items I’ve recently read. I think each is worth taking the time to read so I’m recommending them here with just a few quick thoughts. It’s “Masters of Design” special issue time again over at [...]