While I cannot quite recall where I came across it, most likely in one of the two dozen or so design-oriented blogs that I follow, I recently discovered the book Managing as Designing. First published in 2004, it was edited by Richard Boland and Fred Collopy, two faculty members at the Weatherhead School of Management [...]

If you were thinking this post was about an interview I conducted with Roger Martin, well, sorry to have misled – though I’d certainly like that opportunity. But the folks at IdeaConnection.com did interview Martin. They produce the weekly Innovation Newsletter which features in depth reviews with many great thought leaders who share their insights [...]

In the last post I wrote about the relationship between UX and CX. Next up, what’s the relationship between design thinking and hybrid thinking? Are they one and the same? Is it just a matter of phrasing, semantics or preferences? In a post I wrote a few weeks back I mentioned an article about the [...]

I recently came across two worthwhile readings to share on the subject of design thinking. The first is an interview with Tim Brown, the CEO of IDEO. While I wouldn’t necessarily agree with one of the commentors who stated that the interview is “a great overview of design thinking”, I do believe that those exploring [...]

Perhaps owing to its growing popularity or media attention, there is always some degree of designer community backlash over design thinking. Some would say it’s merely a business fad that’s not much different than total quality management or one-minute managing. But the attempt to do a “emperor’s new clothes” assessment of design thinking rises to [...]