Interesting graphic in the back of the current Harvard Business Review. A nice warning not to rely on shiny new toys to drive interest, but rather we need consider the real issues/barriers preventing success and start there. Think of this as the librarian behind the reference desk– you get shiny new web tools or even […]

Empathic design is an important part of an overall design thinking approach to designing better libraries. It’s all about understanding your users from their perspective - putting yourself in their shoes so to speak - as a way of rethinking how your library could deliver better products and services. If you want to explore the […]

There’s nothing quite like reading good, clear explanations of the basic concepts and approaches we focus on here at DBL. Librarians may struggle as they seek to understand and familiarize themselves with design thinking, user experiences and other important elements of a library that delivers a great user experience. That’s why I found Kate Rudder’s interview […]

It had to happen sooner or later. A business journalist decided it was time to burst the design thinking bubble. Does she succeed? Lara Lee, in a BusinessWeek article titled “Innovation at Risk” writes:
There’s a belief in some quarters that design can keep innovation relevant—that applying design thinking to our biggest business problems will deliver sustainable growth. […]

I caught a commercial on CNN last night that visually summed up the design thinking process in under 30 seconds. Unfortunately it has not made it to YouTube yet, Cisco isn’t that cutting edge, but you can view it here. In case they change their website around, […]