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  • Jim Nichols: OK, so the “exceeding” can be the enemy of the “meeting,” just as the perfect is...
  • Kathy Dempsey: Good stuff. I believe in learning from retail and in merchandising in libraries. Back in 2002,...
  • Tasha: Thanks for the reminder to keep ourselves from being in an echo chamber! I’ll definitely be taking a...
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McDonald’s, Good Ideas and Experience Design – Recommended Reads

Unfortunately I have less time right now than I’d like to write at greater length about each of these three items I’ve recently read. I think each is worth taking the time to read so I’m recommending them here with just a few quick thoughts. It’s “Masters of Design” special issue time again over at [...]

Want Magazine Will Help Us Learn How Designers Think

I had seen the advance announcements about Want Magazine, and was eagerly looking forward to the debut of issue one (a/k/a Release 001). Now we can all read Want Magazine. The first issue became available just recently. Want Magazine looks like it will be a valuable learning source for those of us who want to [...]

Journal Publishes Special Issue On Design Innovation

Several good articles about the intersection of design and innovation are found in the 2009 (V. 30, N.3) issue of the Journal of Business Strategy. It is not freely available on the Internet, but many academic libraries subscribe to Emerald online journals and this issue is available there. I wanted to mention two article in [...]

Using Design Thinking At Your Library

When speaking about design thinking at a library conference or in a webcast one question will routinely be raised: “How are librarians actually putting design thinking to use?”. It’s a good question and one that I can answer with a few examples. I often try to encourage participants in the discussion to think of ways [...]

The Creative Library

Editor’s Note: Cross-Posted from ACRLog. It’s rare that I’ll write about one of my personal projects – maybe a casual link here and there – but today I want to share with you the link to a recent project that I’m particulary proud to bring to your attention. This past spring semester I engaged in [...]