Archive for October, 2010
If Your Library Closed Tomorrow Would Anyone Miss It
There’s a clever Cronk of Higher Education post that pokes fun at how all of us working in higher education think of ourselves as being indispensable. Surely our students and faculty, not to mention our institutions, have no hope of surviving without us. Wrong. As the post suggests, in a humorous way, our institutions would [...]
Posted: 19 October, 2010 in User Experiences.
Tags: customer_ladder, loyalty, michelli
Comments: 5