Archive for April, 2010
Expanding Our Touchpoints To Self-Service
Outside of references to societal trends pointing to the consumer interest in self-service and how libraries need to respond to that, we librarians rarely talk about the ways in which we offer or could offer self service – and what that would mean for ourselves, our libraries and our community members. Nor have I seen [...]
Posted: 22 April, 2010 in User Experiences.
Tags: automation, michelli, self-service
Comments: 2
Interactions Special Issue on Design Thinking
If you have yet to discover interactions magazine (yes – small “i”), then the current issue is must reading for you – and I think you’ll become a regular subscriber. Describing itself as a magazine about “experiences, people and technology”, interactions is good regular reading for anyone interested in learning more about the design professions. [...]
Posted: 15 April, 2010 in Design Thinking.
Tags: brown, design_thinking, interactions_magazine, martin
Comments: -
