Comments on: Librarians Are Spreading The Word About User Experience http://dbl.lishost.org/blog/2010/01/13/librarians-are-spreading-the-word-about-user-experience/ Just another WordPress weblog Tue, 07 Feb 2012 15:51:38 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Designing Better Libraries » Using UX To Move Beyond “The Library” http://dbl.lishost.org/blog/2010/01/13/librarians-are-spreading-the-word-about-user-experience/comment-page-1/#comment-38539 Designing Better Libraries » Using UX To Move Beyond “The Library” Tue, 19 Jan 2010 17:13:59 +0000 http://dbl.lishost.org/blog/?p=493#comment-38539 [...] StevenB: Glad to hear you are now with the Research Triangle Libraries group Susan – and for sharing news on... [...] [...] StevenB: Glad to hear you are now with the Research Triangle Libraries group Susan – and for sharing news on… [...]

]]> By: StevenB http://dbl.lishost.org/blog/2010/01/13/librarians-are-spreading-the-word-about-user-experience/comment-page-1/#comment-38502 StevenB Sun, 17 Jan 2010 02:12:08 +0000 http://dbl.lishost.org/blog/?p=493#comment-38502 Glad to hear you are now with the Research Triangle Libraries group Susan - and for sharing news on your UX-related activity. While creating a good user experience for the library website, you'll see that here at DBL we have a much broader vision for the UX - not just the site - but at every touchpoint where the user comes in contact with the library - like the website, but also the reference desk and in the book stacks. If you are new to DBL I hope you'll look through some old posts, and I think you'll see that broader vision to which I refer. Glad to hear you are now with the Research Triangle Libraries group Susan – and for sharing news on your UX-related activity. While creating a good user experience for the library website, you’ll see that here at DBL we have a much broader vision for the UX – not just the site – but at every touchpoint where the user comes in contact with the library – like the website, but also the reference desk and in the book stacks. If you are new to DBL I hope you’ll look through some old posts, and I think you’ll see that broader vision to which I refer.

]]> By: susan rector http://dbl.lishost.org/blog/2010/01/13/librarians-are-spreading-the-word-about-user-experience/comment-page-1/#comment-38496 susan rector Sat, 16 Jan 2010 13:43:36 +0000 http://dbl.lishost.org/blog/?p=493#comment-38496 hi stephen, agreed - great post. i'm also collecting a ton of articles, tools about ux over at my blog. i also just became the director of technology for the triangle usability professionals association, an association that is putting the good word out there about user centered design practices - check them out at triupa.org and triux.org. i think it's great that librarians are looking at ux issues and grappling with designing good experiences on their sites - i would like to see more of this on academic sites, however. i think we have a long way to go. i was having a conversation with a colleague yesterday about the fact that banks, book stores, shopping sites etc. have a user experience model for their websites - they use terminology and concepts that users are now familiar with and expect. we need to get there on library websites (particularly academic). we need a good, solid user experience model imho. cheers, susan web design project librarian hi stephen,

agreed – great post. i’m also collecting a ton of articles, tools about ux over at my blog. i also just became the director of technology for the triangle usability professionals association, an association that is putting the good word out there about user centered design practices – check them out at triupa.org and triux.org.

i think it’s great that librarians are looking at ux issues and grappling with designing good experiences on their sites – i would like to see more of this on academic sites, however. i think we have a long way to go. i was having a conversation with a colleague yesterday about the fact that banks, book stores, shopping sites etc. have a user experience model for their websites – they use terminology and concepts that users are now familiar with and expect. we need to get there on library websites (particularly academic). we need a good, solid user experience model imho.

cheers,
susan
web design project librarian

]]> By: Connie Crosby http://dbl.lishost.org/blog/2010/01/13/librarians-are-spreading-the-word-about-user-experience/comment-page-1/#comment-38459 Connie Crosby Thu, 14 Jan 2010 01:26:25 +0000 http://dbl.lishost.org/blog/?p=493#comment-38459 Thank you for the great run-down, Steven. There is more going on in this area than I realized. A couple more things: - Aaron Schmidt has also recently teamed up with Amanda Etches-Johnson to create INFLUX http://influx.us/ , a consultancy specializing in library user experience - David Lee King ( http://www.davidleeking.com/ ) authored the fantastic book Designing the Digital Experience that, talks about experience design for websites. It does use libraries as some of the examples, but this book is written for a wider audience As a librarian-turned-consultant, I have been trying to learn as much as I can about UX, and take part in my local UX Bookclub. Your readers can see if there is one in their area or just see the lists of recommended books by visiting the website http://www.uxbookclub.org/. Again, not specific to libraries, but lots of others to learn from! Cheers, Connie Thank you for the great run-down, Steven. There is more going on in this area than I realized. A couple more things:

- Aaron Schmidt has also recently teamed up with Amanda Etches-Johnson to create INFLUX http://influx.us/ , a consultancy specializing in library user experience

- David Lee King ( http://www.davidleeking.com/ ) authored the fantastic book Designing the Digital Experience that, talks about experience design for websites. It does use libraries as some of the examples, but this book is written for a wider audience

As a librarian-turned-consultant, I have been trying to learn as much as I can about UX, and take part in my local UX Bookclub. Your readers can see if there is one in their area or just see the lists of recommended books by visiting the website http://www.uxbookclub.org/. Again, not specific to libraries, but lots of others to learn from!

Cheers,
Connie

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