While I was pleased to see that user experience was one of the topics discussed at the regular Top Tech Trends program that is conducted at each American Library Association conference and sponsored by the Library and Information Technology Association (LITA), I have to ask if this is the right sort of forum for a [...]

It seems about that time for my bi-annual post here at DBL: the original hotspot for UX and Design-Thinking in the library blogosphere. There has been a lot of recent hype in this area so I thought I’d add to the conversation.
One of my favorite projects at UCSB is serving on a new Biology Building [...]

When a few colleagues and I launched Designing Better Libraries in February 2007, I was pleased to have the opportunity to introduce to the library profession a new blog dedicated to exploring and discussing two important concepts, design thinking and user experience. Since then DBL has regularly shared ideas and resources about how design thinking [...]

Most of us are familiar with the concept of the disruptive innovation that was introduced by Harvard business professor Clayton Christensen. The gist of the disruptive innovation (or technology) is that all organizations have potential competitors that can take their market share based on creating a new idea, product or service that will offer more [...]