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	<title>Comments on: Getting Beyond Good Customer Service</title>
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		<title>By: Minor musings &#171; Venn Librarian</title>
		<link>http://dbl.lishost.org/blog/2009/12/22/getting-beyond-good-customer-service/comment-page-1/#comment-38137</link>
		<dc:creator>Minor musings &#171; Venn Librarian</dc:creator>
		<pubDate>Sat, 26 Dec 2009 14:44:20 +0000</pubDate>
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		<description>[...] always talk about &#8220;stakeholders&#8221; but maybe we should talk about &#8220;customers&#8221; http://dbl.lishost.org/blog/2009/12/22/getting-beyond-good-customer-service/, and devote ourselves to good customer service [...]</description>
		<content:encoded><![CDATA[<p>[...] always talk about &#8220;stakeholders&#8221; but maybe we should talk about &#8220;customers&#8221; <a href="http://dbl.lishost.org/blog/2009/12/22/getting-beyond-good-customer-service/" rel="nofollow">http://dbl.lishost.org/blog/2009/12/22/getting-beyond-good-customer-service/</a>, and devote ourselves to good customer service [...]</p>
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