Since I’ve previously written about David Kelley of IDEO, I suppose it’s only fair that I dedicate a post to his brother and fellow IDEO legend Tom Kelley. But whereas I shared David Kelley’s insights into how design thinking is changing the way business operates, it’s one of Tom Kelley’s ideas about innovation that I [...]

You often find writers using a quote to start off a book chapter or an article. Most times those quotes are like background noise. It’s there but you don’t notice it. But every now and then it grabs your attention. That’s what got me to take a look at this UXmatters article titled “a practical [...]

Here at DBL we make a regular effort to bring books or videos of value to your attention. Most of us are not likely to enter a graduate program on user experience or design, so our best mechanism for becoming more learned about UX and design thinking is to read more books, articles or watch [...]