There’s nothing quite like reading good, clear explanations of the basic concepts and approaches we focus on here at DBL. Librarians may struggle as they seek to understand and familiarize themselves with design thinking, user experiences and other important elements of a library that delivers a great user experience. That’s why I found Kate Rudder’s interview [...]

Every library gets to experience the excitement of developing or acquiring some new product, technology or service. Once most  of the hard work of design and implementation is completed, the fun part happens – letting it loose on the user community. But what’s the best way to do that? The field of instructional systems design make [...]

Two things are on my mind lately. I’ve written previously about what would constitute a good user experience for a library user, and I continue to explore how we could make this happen for our local library user community. But to do accomplish that I’ve also been thinking about what holds us back from reaching our [...]

It had to happen sooner or later. A business journalist decided it was time to burst the design thinking bubble. Does she succeed? Lara Lee, in a BusinessWeek article titled “Innovation at Risk” writes: There’s a belief in some quarters that design can keep innovation relevant—that applying design thinking to our biggest business problems will deliver sustainable [...]