Comments on: Libraries Need To Deliver The Wow Factor http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/ Just another WordPress weblog Wed, 10 Mar 2010 21:05:05 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Designing Better Libraries » Libraries Can Learn From WoW Providers http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-33478 Designing Better Libraries » Libraries Can Learn From WoW Providers Thu, 13 Aug 2009 12:44:53 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-33478 [...] thought the “WoW” experience was something that librarians could integrate into the design and development of the UX plan for [...] [...] thought the “WoW” experience was something that librarians could integrate into the design and development of the UX plan for [...]

]]> By: Jenny http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-19378 Jenny Sat, 07 Feb 2009 13:42:20 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-19378 They don’t feel that they can provide a wow experience by adopting the much touted book store ambience and customer service ethic (something I often think about and one of my favourite bits of library literature is Jeannette Woodward’s Creating The Customer-Driven Library They don’t feel that they can provide a wow experience by adopting the much touted book store ambience and customer service ethic (something I often think about and one of my favourite bits of library literature is Jeannette Woodward’s Creating The Customer-Driven Library

]]> By: Verandah http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-15552 Verandah Thu, 15 Jan 2009 15:13:25 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-15552 I agree, libraries need positive increases in budgets as people's income lessens. Plenty of up to date books, maybe e-book downloads might provide the wow factor. I agree, libraries need positive increases in budgets as people’s income lessens. Plenty of up to date books, maybe e-book downloads might provide the wow factor.

]]> By: Rick http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-14318 Rick Wed, 10 Dec 2008 13:55:19 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-14318 Library use increases during economic hard times as people look to cut costs and congregate in the community. Adding the wow facto can only be a bonus Library use increases during economic hard times as people look to cut costs and congregate in the community. Adding the wow facto can only be a bonus

]]> By: Siman http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-14123 Siman Wed, 03 Dec 2008 04:20:34 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-14123 Steve, this looks like a standard strategy approach. 1: technology 2: customers 3: optimization processes 4: marketing if you like at this summary you see lots of points that are missing ie. innovation,integration etc THis man thinks more careless. I like it. Steve, this looks like a standard strategy approach.
1: technology
2: customers
3: optimization processes
4: marketing

if you like at this summary you see lots of points that are missing ie. innovation,integration etc

THis man thinks more careless. I like it.

]]> By: The Smart City and its Libraries « Peter Alsbjers blogg http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-12502 The Smart City and its Libraries « Peter Alsbjers blogg Sun, 12 Oct 2008 13:19:38 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-12502 [...] Iscensätt det oväntade, skapa andvänd wow-faktorn [...] [...] Iscensätt det oväntade, skapa andvänd wow-faktorn [...]

]]> By: geld lenen bkr http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-9370 geld lenen bkr Thu, 24 Jul 2008 01:03:52 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-9370 I do agree with your statement [...By immersing yourself in the customer’s wider world of emotion and culture, you can wow them by attuning the offering to practical needs and dimensions of delight that normally go unfulfilled.]. I do agree with your statement [...By immersing yourself in the customer’s wider world of emotion and culture, you can wow them by attuning the offering to practical needs and dimensions of delight that normally go unfulfilled.].

]]> By: Designing Better Libraries » Learn More About DT AND UX With Two New Resources http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-7888 Designing Better Libraries » Learn More About DT AND UX With Two New Resources Wed, 28 May 2008 12:54:09 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-7888 [...] in the organization can embrace no matter what their background. Then they discuss The Long Wow - a Wow experience that repeatedly delivers great delights for the user, is memorable, and impresses. In other words, [...] [...] in the organization can embrace no matter what their background. Then they discuss The Long Wow – a Wow experience that repeatedly delivers great delights for the user, is memorable, and impresses. In other words, [...]

]]> By: Designing Better Libraries » Soft Launch VS. Big Blowout - Which Makes For Better Design http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-6407 Designing Better Libraries » Soft Launch VS. Big Blowout - Which Makes For Better Design Mon, 17 Mar 2008 12:38:44 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-6407 [...] library services and practices. There’s no question the big blowout can deliver better on the WoW Factor though, and that’s something to consider. Timing can be a factor as well. I think it always [...] [...] library services and practices. There’s no question the big blowout can deliver better on the WoW Factor though, and that’s something to consider. Timing can be a factor as well. I think it always [...]

]]> By: hypotheek http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/comment-page-1/#comment-5792 hypotheek Mon, 25 Feb 2008 18:30:37 +0000 http://dbl.lishost.org/blog/2007/11/21/libraries-need-to-deliver-the-wow-factor/#comment-5792 Wat een vreemd artikel. Combinatie van een WOW factor bij een bibliotheek? Wat een vreemd artikel. Combinatie van een WOW factor bij een bibliotheek?

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