While I truly believe that understanding design thinking and developing a culture of design in a library organization can aid in the design of a better library experience for the user, I occasionally wonder if we are possibly buying into a passing fad. Are we just caught up in it or are we onto something [...]

I just wrote something about innovation over at ACRLog, and my basic point in that post is that there is a lot of talk about innovation in libraries (and as someone pointed out job ads always ask for “innovation” as a candidate quality), but that we might not always know what true innovation is or [...]

Last week, I had the pleasure of attending a talk given by creative coach Tim Leonard of the Richmond-based creativity consultancy firm, Play. Leonard described the models and approaches employed by Play to help clients reach their creative potential. His words were inspiring. He reaffirmed my belief that any employee or organization can capitalize on [...]

In part one of this two-part post I introduced a method used by instructional designers to develop objectives. Sound objectives are in integral part of assessment, for without well-designed objectives we have no clear sense of what the outcome is and how we can measure whether or not the appropriate outcome was achieved. So let’s go back [...]