Comments on: The Age Of The User Experience – Part One http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/ Just another WordPress weblog Tue, 07 Feb 2012 15:51:38 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: iLibrarian » Happy New Year! http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/comment-page-1/#comment-3923 iLibrarian » Happy New Year! Wed, 02 Jan 2008 00:52:56 +0000 http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/#comment-3923 [...] In 2007 we discussed what library 2.0 is and isn’t, built Facebook Applications, and learned how to make time to keep up. We were schooled in “unsucking” online education…twice. We entered a new world of librarianship, took a hard look at libraries and the user experience, and developed basic 2.0 competencies. We were given twenty good reasons why learning about emerging tech is part of our job and offered advice about negotiating speaking engagements. Librarians looked at the salary gap, published manifestos, mashed up the library, and much much more. In all, it was an exciting year, here’s to making 2008 just as eventful and innovative! [...] [...] In 2007 we discussed what library 2.0 is and isn’t, built Facebook Applications, and learned how to make time to keep up. We were schooled in “unsucking” online education…twice. We entered a new world of librarianship, took a hard look at libraries and the user experience, and developed basic 2.0 competencies. We were given twenty good reasons why learning about emerging tech is part of our job and offered advice about negotiating speaking engagements. Librarians looked at the salary gap, published manifestos, mashed up the library, and much much more. In all, it was an exciting year, here’s to making 2008 just as eventful and innovative! [...]

]]> By: Asako Yoshida http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/comment-page-1/#comment-264 Asako Yoshida Wed, 11 Jul 2007 11:03:44 +0000 http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/#comment-264 This is a wonderful, not one-sided operational concept combining critical thinking and design thinking. You discuss this in the concept of changing and redesigning libraries as institution. I am excited thinking when librarians and teaching faculty can convey transparently the same learning concept to students in their efforts to play their professional roles. It would be wonderful if students can adapt the same kind of concept in their learning and exploration as they interact with us or coming in contact with libraries and librarians. This is a wonderful, not one-sided operational concept combining critical thinking and design thinking. You discuss this in the concept of changing and redesigning libraries as institution. I am excited thinking when librarians and teaching faculty can convey transparently the same learning concept to students in their efforts to play their professional roles. It would be wonderful if students can adapt the same kind of concept in their learning and exploration as they interact with us or coming in contact with libraries and librarians.

]]> By: Designing Better Libraries » Coping With The Features Conundrum http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/comment-page-1/#comment-148 Designing Better Libraries » Coping With The Features Conundrum Thu, 31 May 2007 11:51:37 +0000 http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/#comment-148 [...] Presenting too many features to users is recognized as a problem in the age of the user experience. According to Adreas Pfeiffer in an article titled “Features Don’t Matter Anymore“, what users really want is simplicity, not features. This can be a real challenge for libraries seeking to design a better user experience because many of our resources are feature laden products that ultimately overwhelm and confuse the end user - a definite problem in the age of user experience. [...] [...] Presenting too many features to users is recognized as a problem in the age of the user experience. According to Adreas Pfeiffer in an article titled “Features Don’t Matter Anymore“, what users really want is simplicity, not features. This can be a real challenge for libraries seeking to design a better user experience because many of our resources are feature laden products that ultimately overwhelm and confuse the end user – a definite problem in the age of user experience. [...]

]]> By: Exploring Models For Academic Libraries http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/comment-page-1/#comment-54 Exploring Models For Academic Libraries Mon, 12 Mar 2007 21:19:43 +0000 http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/#comment-54 [...] 1. The research library will be special not so much because of the quantity of information it can offer the user but because of the quality of the experience in which that information is presented. (read more on the importance of the “user experience“) [...] [...] 1. The research library will be special not so much because of the quantity of information it can offer the user but because of the quality of the experience in which that information is presented. (read more on the importance of the “user experience“) [...]

]]> By: Jill Stover http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/comment-page-1/#comment-29 Jill Stover Mon, 26 Feb 2007 17:33:25 +0000 http://dbl.lishost.org/blog/2007/02/26/the-age-of-the-user-experience-part-one/#comment-29 Along these lines, readers may also be interested in the book, <em>Making Meaning</em>. I've only read a part of it, so I can't give a thorough review, but the Idea Sandbox has a nice summary here: <a href="http://www.idea-sandbox.com/blog/2007/02/making_meaning_to_customers_em.html" rel="nofollow">http://www.idea-sandbox.com/blog/2007/02/making_meaning_to_customers_em.html</a> Some initial thoughts: I think creating a meaningful experience is about creating context. Disney World does a great job of telling a coherent story, which allows people to feel comfortable and to perform the roles they play and interact with the other actors. Without some kind of narrative, my guess is that the Disney experience would be too chaotic to be enjoyed. I think the same is true of libraries. We offer a lot of disjointed activities and services, but don't package them in a way that helps users make sense of them. This ambiguity can lead to anxiety and avoidance. There's much in the marketing literature on Role Theory and Script Theory, which may be of use here as well. I look forward to continuing this discussion! Along these lines, readers may also be interested in the book, Making Meaning. I’ve only read a part of it, so I can’t give a thorough review, but the Idea Sandbox has a nice summary here: http://www.idea-sandbox.com/blog/2007/02/making_meaning_to_customers_em.html

Some initial thoughts: I think creating a meaningful experience is about creating context. Disney World does a great job of telling a coherent story, which allows people to feel comfortable and to perform the roles they play and interact with the other actors. Without some kind of narrative, my guess is that the Disney experience would be too chaotic to be enjoyed. I think the same is true of libraries. We offer a lot of disjointed activities and services, but don’t package them in a way that helps users make sense of them. This ambiguity can lead to anxiety and avoidance. There’s much in the marketing literature on Role Theory and Script Theory, which may be of use here as well.

I look forward to continuing this discussion!

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