In case you didn’t know it we are now in the Age of the User Experience. As a result, we will all be reading and hearing much more about the user experience. It is all the rage in this new age to talk about developing organizations and services that provide great user experiences. But does anyone [...]

I am a little behind my fellow contributors to this blog so this is simply an introduction to me and what I’ll be blogging about.
About me
I am currently the University Librarian at McMaster University in Hamilton, Ontario.   While I am in academia now I started my career (more than 20 years ago) in a [...]

The words creativity and innovation are often expressed as if they’re one word, and subsequently, their individual meanings tend to blur. Creativity and innovation are in fact two distinct concepts that rely on one another. The Oxford English Dictionary defines creativity as the “ability to create.” Innovation is defined as, “the alteration of what is [...]

Just as we were preparing to debut DBL I came across an article that suggests that we were too late arriving on the scene with our emphasis on design. “Beware the Backlash” appeared in Core77, and its main theme is that a backlash against design is on the rise. It seems that real designers are [...]

So what am I going to contribute to Designing Better Libraries? You may know me from either one of two blogs. I’ve been maintaining Kept-Up Academic Librarian for 3-4 years now. I also contribute occasional posts to ACRLog. Since I needed something else to do I thought it might be time to get working on [...]